Returns & Warranty
At Snap Two, Inc., we stand behind the quality and craftsmanship of our products. We want you to feel confident in your purchase and fully satisfied with your experience.
30-Day No-Fault Replacement Guarantee If for any reason you're not satisfied with your Snap Two Ski Tether within the first 30 days of purchase, we’ll replace it—no questions asked. Whether it's a manufacturing issue, accidental damage, or anything else, we’ve got you covered.
Lifetime Warranty: Manufacturer Defects Only After 30 days, your Snap Two Ski Tether is covered by a limited lifetime warranty against manufacturer defects in materials and workmanship. The Snap Two Ski Tether is designed as a ski training tool and for no other specific use or function. Modifying the tether or using it outside of its intended function will disqualify your warranty claim. There are no warranties that extend beyond the description in this warranty.
What’s Covered: Broken or defective buckles or webbing due to manufacturing error
Stitching failures caused by faulty workmanship
Defects in product materials (under normal use)
What’s Not Covered: - Normal wear and tear (e.g., scuffs, fading, or fraying from regular use)
- Damage caused by misuse, accidents, or unauthorized modifications (e.g., stomping on the buckle, altering the tether design)
- Loss or theft of the product
Modifications & Misuse Any alterations to the original product void the warranty. The Snap Two Ski Tether is designed for specific use as provided; modifying the tether or using it outside of its intended function will disqualify your warranty claim.
How to Submit a Warranty Claim: To initiate a warranty claim, please email us at support@snaptwoski.com with the following:
- Proof of purchase
- Description of the issue
- Photos of the product (including the issue area)
- We aim to process all warranty requests within 7 business days.