Returns & Warranty
Returns & Warranty
We stand behind every Snap Two Ski Tether. Here's exactly how our 30-day guarantee and lifetime warranty work — and how to start a request.
🎿30-Day Returns — U.S. Orders
Not satisfied within 30 days of purchase? Email us at info@snaptwoski.com with your order number. We'll send a prepaid return label. Choose a full refund (minus $5 return shipping) or a replacement — your call.
🌍International Orders — Final Sale
We're unable to accept returns on international orders due to cross-border shipping costs. However, international orders are still covered by our lifetime warranty below.
🛡️Lifetime Warranty — Manufacturing Defects (Worldwide)
Every Snap Two Ski tether carries a lifetime warranty against defects in materials and workmanship under normal use as a ski-training tool. We'll send a replacement at no cost to you.
The details
What the lifetime warranty covers
- Broken or defective buckles or webbing from manufacturing errors
- Stitching failures due to faulty workmanship
- Material defects under normal use conditions
What's not covered
- Normal wear and tear (scuffs, fading, fraying)
- Damage from misuse, accidents, or unauthorized modifications
- Loss or theft
Modifications & misuse
Any alterations to the original product void the warranty. The tether must be used as intended — as a ski training tool. Unauthorized changes or alternative uses disqualify a claim.
How claims are handled
Start your request with the form on this page (include your order number and a description). We'll reply within 7 business days and let you know where to send photos so we can verify the issue. Prefer email? Reach us at info@snaptwoski.com with your proof of purchase, a description, and photos.
- 📧 Claims emailinfo@snaptwoski.com
- 📞 Phone(612) 454-0230
- ⏱️ Processing timeWe process requests within 7 business days.